678bat Privacy Policy

678bat ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who access our platform at https://678bat.vip (the "Platform"). This Privacy Policy describes in detail the types of personal information we collect, the purposes for which it is used, how it is stored and protected, and the rights available to you in relation to that information.

By registering an account, making a deposit, or otherwise using any part of the 678bat Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the Platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the Platform. In the event of any conflict between those documents and this Privacy Policy on data-related matters, this Privacy Policy shall prevail.

We collect personal data in several ways: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in some cases from third-party service providers who assist us in operating the Platform. The categories of data we may collect include:

We do not intentionally collect sensitive personal data such as health information, religious beliefs, or political opinions. If any such data is inadvertently provided, we will delete it promptly upon discovery.

678bat processes your personal data only for legitimate and specified purposes. The primary purposes for which we use your data include:

1. Account management: Creating, maintaining, and securing your 678bat account, including verifying your identity, processing login requests, and managing account preferences.
2. Transaction processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels, and maintaining accurate financial records.
3. Regulatory compliance: Fulfilling our obligations under applicable anti-money laundering (AML) regulations, conducting Know Your Customer (KYC) checks, and responding to lawful requests from regulatory or law enforcement authorities.
4. Responsible gaming: Monitoring account activity to identify patterns consistent with problem gambling, applying deposit limits or self-exclusion where requested, and providing responsible gaming support resources.
5. Platform improvement: Analysing aggregated usage data to improve the Platform's features, performance, and user experience — including game selection, payment flow, and customer support response times.
6. Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, bonus abuse, and other security threats.
7. Customer communications: Sending account-related notifications, transaction confirmations, security alerts, and (where consented) promotional communications about 678bat offers and games.

678bat processes your personal data on the following lawful grounds:

• Contractual necessity: Processing is required to fulfil the contract between you and 678bat — specifically to operate your account, process payments, and provide the gaming services you have requested.
• Legal obligation: Certain processing activities are required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: We process some data on the basis of our legitimate interests in fraud prevention, platform security, and improving our services — provided those interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent (for example, for sending marketing communications), you have the right to withdraw that consent at any time without affecting prior processing.

The 678bat Platform uses cookies and similar technologies (such as local storage tokens and session identifiers) to deliver a functional and personalised experience. Specifically, we use:

• Essential cookies: Required for the Platform to function correctly. These include session management cookies that keep you logged in during your visit and security tokens that protect your account from cross-site request forgery attacks. These cannot be disabled without impairing core functionality.
• Preference cookies: Store your language preference, display settings, and other personalisation choices so you do not need to reset them on every visit.
• Analytics cookies: Help us understand how players use the Platform — which pages are visited most, where users encounter errors, and how navigation flows perform. This data is aggregated and does not identify you individually.

678bat does not use third-party advertising cookies or place cookies on behalf of advertisers. You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from logging in or completing transactions on the Platform.

678bat does not sell, rent, or trade your personal data. We may share your data with third parties only in the following limited circumstances:

1. Payment processors: We share necessary financial data with payment service providers — including bKash, Nagad, Rocket, and Upay — solely to process your deposits and withdrawals. These providers operate under their own privacy policies and are contractually bound to handle your data securely.
2. Game software providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive technical identifiers (such as your anonymised player ID) to deliver game content and record game results. They do not receive your full personal profile.
3. Identity verification services: Third-party KYC service providers may process your identity documents on our behalf for the purpose of verifying your age and identity. These providers are subject to strict data processing agreements.
4. Regulatory and law enforcement authorities: We may disclose your personal data to government agencies, regulators, courts, or law enforcement bodies where required by law or where we have a good-faith belief that such disclosure is necessary to prevent fraud, protect our legal rights, or comply with a valid legal process.
5. Business transfers: In the event of a merger, acquisition, or sale of all or part of the 678bat business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications via a prominent notice on the Platform.

678bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive data fields including identity document scans and payment account numbers.
• Role-based access controls ensuring that only authorised personnel can access player data, limited to what is necessary for their specific function.
• Regular security audits and vulnerability assessments conducted by independent security professionals.
• Multi-factor authentication options available to players for additional account protection.
• Automatic session expiry after a period of inactivity to reduce the risk of unauthorised access on shared devices.

Notwithstanding these measures, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your data. If you become aware of any security vulnerability or suspect that your account has been compromised, please contact [email protected] immediately.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable law or regulation. Our general retention schedule is as follows:

Subject to applicable law, you have the following rights in relation to your personal data held by 678bat:

1. Right of access: You may request a copy of the personal data we hold about you, together with information about how it is used and with whom it is shared.
2. Right to rectification: You may request that inaccurate or incomplete personal data be corrected. You may also update many of your own account details directly within your 678bat account settings.
3. Right to erasure: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you believe processing is unlawful. This right is subject to our legal obligations to retain certain records.
4. Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a complaint about accuracy is being investigated.
5. Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that we provide your data in a structured, machine-readable format.
6. Right to object: You may object to processing based on our legitimate interests at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
7. Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please submit a written request to [email protected] from the email address associated with your 678bat account. We may ask you to verify your identity before processing your request. We aim to respond to all valid data requests within 30 days.

The 678bat Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that a user under 21 has provided personal data, we will immediately suspend the associated account, delete the data in question, and void any associated wagers or balances. If you believe that a person under 21 has registered on our Platform, please contact [email protected] without delay.

678bat may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via the contact method on file. We encourage you to review this page periodically. Continued use of the Platform after a revised Privacy Policy has been published constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 678bat support team. All data-related enquiries are handled by our compliance team and responded to in English.